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Welcome to Trend24!

By using our website https://www.trend24gift.com/, you agree to our terms. If you disagree, please stop using the website.

Use of the Website:

  • Eligibility: Users must be 18 years or older or supervised by a guardian.
  • Account Responsibility: Keep your account details secure.
  • Prohibited Activities: Do not engage in fraud, illegal use, or upload harmful content.

Orders and Payments:

  • Order Acceptance: Orders depend on availability.
  • Payments: All payments are processed securely via Razorpay. Provide accurate details.
  • Cancellation: We may cancel orders due to errors or unforeseen issues.

Shipping and Delivery:

  • Shipping: We deliver to the address provided. Delivery times are estimates and can vary.
  • Damages: Report any damaged or missing items within 48 hours of delivery.

Shipping Policy

Processing:

  • Orders are processed for shipping within 2-3 days.

Shipping Time:

  • Orders are typically delivered within 0-7 days, depending on the shipping method and location.

Delivery Costs:

  • Delivery costs are estimates and may vary based on our delivery partners' rates.

Returns Management:

  • Please check your updated pricing in the dashboard.

Return and Refund Policy

Cancellation and Refund:

  • Cancellation: Customers can cancel their order within 7 days of ordering via customer support.
  • Refund Processing: Refunds are processed within 6-8 business days once the cancellation or return request is approved.

Returns:

  • Return Period: Items can be returned within 7 days of delivery.
  • Refunds: After the product is inspected and approved for return, refunds are processed within 6-8 business days.

How to Re-Ship Returned Orders

  • Customer Responsibility: Customers are responsible for re-shipping their returned orders.
  • Delivery Charges: All delivery charges for re-shipping must be borne by the customer.
  • Process: Ensure the product is securely packaged and shipped to the address provided by our support team.
  • Contact: For assistance, contact our support team via email or phone.

User Conduct:

  • Content: Do not post offensive or illegal content.
  • Intellectual Property: Contents of the website belong to Trend24 and shall not be used without permission.

Limitation of Liability:

  • Trend24 is not responsible for any damages due to website use.
  • We do not bear responsibility for issues out of our control.


Contact Us

Email: trend24.cc@gmail.com


Thank you for choosing Trend24!